Terms & Conditions

1. General

These terms and conditions govern your use of the Oba Rere Bites website (obarerebites.co.uk) and any orders placed through it. By using this website or placing an order, you agree to be bound by these terms.

2. Food Images & Descriptions

All food images displayed on this website are for illustrative purposes only and may not be an exact representation of the product you receive. While we make every effort to accurately depict our dishes, actual portions, presentation, and garnishes may vary. Ingredients and recipes may be subject to change without notice.

3. Pricing

All prices are listed in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time without prior notice. Prices displayed at the time of your order will be honoured.

4. Ordering & Payment

Orders can be placed via the website (card payment through Stripe) or via WhatsApp. All orders are subject to availability. We reserve the right to refuse or cancel any order at our discretion. Payment must be received before an order is prepared.

5. Delivery

We deliver to Portsmouth and surrounding areas. Delivery times are estimates and may vary depending on demand and location. We are not liable for delays caused by circumstances beyond our control.

6. Allergens & Dietary Information

Our food may contain or come into contact with common allergens including nuts, gluten, dairy, eggs, and shellfish. If you have any food allergies or dietary requirements, please contact us before placing your order. While we take precautions, we cannot guarantee a completely allergen-free environment.

7. Refunds & Complaints

If you are unsatisfied with your order, please contact us within 24 hours of delivery. We will assess complaints on a case-by-case basis and may offer a replacement, partial refund, or full refund at our discretion.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Oba Rere Bites and is protected by copyright laws. You may not reproduce, distribute, or use any content without our prior written consent.

9. Contact

For any questions about these terms, please contact us at hello@obarerebites.co.uk.

Last updated: May 2026